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FRDong DMC Partner App
Dong DMC Partner App: Vietnam program workflow in your pocket.
The complete partner workflow for serious travel sellers — browse and book ready packages, submit group inquiries, receive proposal options, accept and convert to live projects. All in one app, in your pocket.
Built for travel agents, tour operators, and MICE planners who close real Vietnam programs — not chat threads, not scattered files, not generic booking tools.
Reserved for verified travel businesses. Submit your first inquiry to get verified — no application form, no waiting list.
Download once · ready to use
Your booking history syncs automatically into the app.
Every inquiry, every booking you've made with Dong DMC over email, WhatsApp, or Zalo is already synced inside the app. Just log in — no data entry, no "starting fresh," nothing to import.
Email · WhatsApp · Zalo
You keep talking to your specialist over the channel you already use. Every inquiry and booking is captured in our self-built platform by the Dong DMC team.
Auto-synced
The app pulls data directly from our self-built CRM & Project Management platform — one system running sales, projects, operations and finance. Real-time, no lag, nothing manual.
Already in the app
Log in and immediately see your inquiry history, active bookings, current tier, and year-to-date stats.
The point: The app doesn't ask you to change how you work. Email and WhatsApp continue with your specialist as before. The app adds structure for the moments structure helps — submitting an inquiry, comparing priced options, accepting a proposal, tracking your tier. And it is all one self-built system — not a rented CRM stitched to a booking tool.
All four · Live today
From browse to booked, in one app.
No more email-and-WhatsApp chaos for Vietnam programs. The complete partner workflow now lives inside the app — every stage tracked, every proposal versioned, every confirmation visible to your team.
Submit inquiry
Paste your client's brief — the system structures it. Your specialist drafts proposal options within the hour, every option reviewed before delivery.
Review & accept
Compare priced options inside the app. Tap accept on the variant that fits. Pay deposit. Done — no email back-and-forth required.
Browse & book
Day trips, transfers, multi-day packages — instantly bookable for last-minute add-ons. Tier-priced, paid online.
Live project
Confirmed inquiry becomes a project with a unique LC code. Specialist assigned. Email and WhatsApp continue with full context.
One app · four moments
Pick the moment. See how the app handles it.
Quick add-ons, custom group programs, confirmation, and the week your client is on the ground — each works differently, and the app is built for all four.
Browse & book · instant confirmation
Day trips, transfers, multi-day packages — instantly bookable.
A quick add-on for an existing client — an airport transfer, a Cu Chi day trip, a Halong cruise extension. Browse the catalog, see your tier rate on every package, pick date and pax, pay online. Voucher generated automatically — partner-branded, ready to forward.
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Tier-priced from the first card. Silver, Gold, Platinum rates visible on every package — base price struck through, savings calculated.
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Variants without back-and-forth. 3★ vs 4★, private vs SIC, peak vs low — all priced in one screen, Recommended badge on the best fit.
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Voucher within minutes after payment — lead times, blackout periods and booking rules checked automatically.
Request → response · specialist reviewed
Submit a group RFQ. Get priced options. In under an hour.
Incentives, MICE, series, custom itineraries. Paste your client’s email — the system extracts dates, pax, routing and requirements. Your specialist reviews the AI draft, validates supplier availability, prices it, and sends back two or three options as tinted proposal cards.
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Status pipeline you can watch. Received → Normalized → Generated → Reviewed → Ready.
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Multiple priced options per inquiry. Option A recommended, B alternative, C premium — one inquiry, three real choices for your client.
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Specialist review, every time. You never receive unreviewed AI output. ~54 minutes average from inquiry to options ready.
One tap · deposit · LC code
From inquiry to live project, with one tap.
Tap Accept on the option that fits. The inquiry converts to a project with a unique LC code, your assigned specialist locked in, deposit collected via Onepay or wire transfer. Email and WhatsApp continue with full context.
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REQ becomes LC. One consistent reference (REQ #95 → LC26033) through the whole lifecycle.
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Email and WhatsApp still work — now with project context attached. No chasing, no version confusion.
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Confirmation respects your client. Voucher and itinerary PDFs are partner-branded — Dong DMC stays invisible.
Once the group travels, the app becomes your window.
Quoting is half the job. The other half is the week your client is on the ground — and that is when the app earns its place on your home screen. The animation at the top of this page is exactly what you see: your live project, moving.
Watch it run
See your group move in real time
Arrival and check-in, where the group is now, guide updates pushed straight to you. Reassure your own client before they even ask — while we stay invisible to your travellers.
Stress-free
Your desk stops chasing updates
No more “where’s my group?” across email and WhatsApp. The status is simply there when you open the app — fewer fire drills, calmer delivery.
Built to last
A system, not a bolt-on
The status you see is a live window into the same self-built platform our ground team and guides work in every day — CRM, projects, operations and finance in one system, refined since 2008.
Loyalty that compounds
Your tier moves with every booking.
Partner. Silver. Gold. Platinum. Every booking moves you closer to the next tier. Every tier unlocks better rates, faster response times, and more visibility into your own business.
Your client history, your year stats, your top destinations all live in your account. The longer you work with us, the more switching to another DMC costs you. That's the design.
See your tier in the app →Your business · in your pocket
Track your year stats, tier progress, and top destinations.
The Me tab shows you what no other DMC gives you — your own data. Year-to-date inquiries, bookings closed, pax delivered, total revenue. Your top destinations ranked. Your tier progress visible in real time. Your sub-agent team. Your account history.
This is the data your operations partner should always have surfaced for you. Now it does.
Built for
Built for travel agents, tour operators, and MICE planners.
The app is reserved for verified travel businesses. Verification protects partner-only rates and prevents direct-to-consumer competition.
Tour operators & agencies
Send group RFQs, browse last-minute add-ons, manage everything in one place. Email and WhatsApp continue with your specialist — the app adds structure, not friction.
Incentive & MICE planners
Multiple priced options per inquiry, fixed dates, version-controlled changes. The brand-protected execution discipline serious incentive programs require.
Specialty & premium
Pilgrimage, golf, luxury FIT, education. Tier rates that compound across every booking. Ready package SKUs for the standard pieces, custom inquiry flow for the rest.
How proposals get built
AI proposes. Specialists decide. You receive a complete package.
Five stages from inquiry email to delivered proposal. Every stage is visible to you in the status pipeline.
Inquiry received
AI extracts dates, pax count, routing, special requirements, program type. Email or in-app — both work.
Itinerary drafted
Structured itinerary with supplier mapping, routing logic, and service sequencing built from operational rules.
Pricing & costing
Costing engine pulls validated supplier rates, applies margin logic, generates a reviewable Excel file.
Specialist review
Your assigned specialist validates supplier availability, adjusts pricing, and approves before delivery. Always.
Proposal delivered
Full package in the app: itinerary, pricing options, costing file, version history. Ready for your client.
~54 minutes average from step 1 to step 5.
Email-and-WhatsApp baseline: 4–8 hours for the same scope.
Get started
Available now. For verified travel partners.
Submit your first inquiry to start. Verification happens during proposal preparation — no application form, no waiting list. Your first proposal is the test.
Send your first inquiry
Email, WhatsApp, or in-app. The system reads your brief and extracts working parameters automatically.
Get verified during prep
While we prepare your proposal, our team verifies your travel business — company profile, history, manual review.
Download & use the app
Once verified, download the app and access your full workflow — browse, inquire, accept, track tier progress.
Download the Dong DMC Partner App
Available on iOS, Android, Windows, and macOS. Free download — login requires verification.
Evaluating us first? Dong DMC in 8 slides (PDF) — who we are and how we work.
Market desks: Philippines · Malaysia & Singapore · India · Middle East · Australia & NZ · US & Canada
FAQ
Operational answers about how it works.
What's live today, how the AI works, what stays on email, and how partners get verified.