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FRTravel Agents & Tour Operators
Build Vietnam itineraries faster with ready references and structured quote requests — then track status and changes in one workspace.
Partner-only platform • Brand-protected delivery • Versioned quotations
Dong DMC Agent App – Your Vietnam Operations Console
Request quotes, confirm services, and track delivery — with clear boundaries and ownership.
Built for travel agents, tour operators, and MICE planners who deliver Vietnam programs under their own brand.
Access is reserved for verified travel businesses (company profile + booking history or manual review).
Two ways to work with Dong DMC in the app
Choose the lane that matches your program complexity — both routes keep boundaries, response windows, and ownership clear.
Lane A
Book-Ready Products
Fixed inclusions, clear lead times, and faster confirmation for standard services.
- Day tours, transfers, hotel + service combos, ready packages
- Rules shown upfront: lead times, blackout dates, payment options
- Pay-later or pay-online (where applicable)
Typical response windows: 12–60 minutes for standard requests (complex programs may take longer).
Lane B
Custom Program Request
Structured briefs for groups, series, MICE, and special interest — with option sets and boundaries.
- Multi-city routing, peak dates, special meals, venue & event components
- Quote options + “what changes cost” clarity
- Versioned quotations with a clear owner per step
Complex programs may require additional supplier checks; we always clarify next steps and timing in the reply.
Eligibility & access
The Agent App is for verified travel businesses. Verification is based on company profile + booking history, or manual review. This keeps partner resources private and operations brand-protected.
Who the Agent App is built for
Professional travel sellers who need predictable outcomes, clear boundaries, and fast coordination — without losing control of their brand.
Incentive & MICE Planners
Align venues, hotels, routing, and supplier timing with clear boundaries — so proposals and execution stay reputationally safe.
Special Interest & Luxury Specialists
Curated options for pilgrimage, golf, education, and luxury FIT — managed under your brand with a clear escalation path.
What you can do inside the Agent App
Tools designed around real planning workflows — not a brochure.
1. Quote requests
Structured options & boundaries
Submit group/FIT details and receive structured quotation options with timing, inclusions, and change boundaries.
2. Program references
Ready-to-adapt itineraries
Browse sample routes by duration and theme, then adapt under your brand with your market specialist.
3. Hotel shortlists
Market-tuned selection
Shortlists based on flow, location logic, and group suitability — not just star ratings.
4. Operational updates
What changed, what matters
Visa/entry updates, flight changes, seasonal impacts — shared as operational notes for planners.
How it fits your current workflow
- Keep using email/WhatsApp with your Dong DMC market specialist when needed.
- Use the app as your central reference hub: options, status, and version history.
- When something changes, you’ll see what it affects and who owns next steps.
Why partners rely on Dong DMC
Operational accountability, clear boundaries, and brand-protected delivery.
Pillar 1
Planning speed with clarity
Quotations are delivered in structured options with clear inclusions, timing, and boundaries — so you can decide safely.
Pillar 2
Brand-protected operations
We operate B2B only and deliver under your brand across documents, guest touchpoints, and on-ground execution.
Pillar 3
Market-specialist coordination
Dedicated specialists help align your market expectations with Vietnam on-ground reality — with one accountable thread.
A quick look inside
Show your team what’s available in seconds.
Quote options & pricing view
Multiple options and structured fields to present clear choices.
Team collaboration
Shared access for sales and ops teams under one partner account.
Support visibility
See who’s on it, what’s next, and how escalations work.
What you can operate via Dong DMC
Bookings are delivered by Dong DMC under your brand. The app keeps options, status, and partner resources in one place.
Day Tours & Transfers
Standard services with clear lead times and booking rules.
2-TOGO Packages
Fast-to-brief programs with controlled scope and clear inclusions.
Private & Custom Programs
Tailored routing for groups, MICE, and special interest — with option sets.
Key features
Team access
Share visibility across sales and operations with controlled access and a single source of truth.
Partner net-rates & allocations
Partner-only net pricing and booking conditions displayed with validity and boundaries.
Booking status & change log
Track progress, owners, and updates — so changes don’t become guest-facing surprises.
Support routing
Know where to escalate and what information is needed to resolve issues quickly.
Partner media & references
Photos, shortlists, and planning references that help your team brief clients with confidence.
FAM & learning access
Webinars and familiarization opportunities to align expectations with on-ground reality.
Access for verified partners
Verification keeps partner resources private and protects brand-protected delivery. If you’re new, start with a request — we’ll guide the next step.
01
Share your company profile
Legal name, website, business details, and your Vietnam focus (leisure, MICE, series, luxury, themed groups).
02
Start your first request
We respond with structured options, boundaries, and next steps (including any supplier checks required).
03
Download & use the app
Access references, team tools, and request tracking — aligned with brand-protected delivery.
Download Dong DMC Agent
Use the links below to install on your device.
Agent App – Usage FAQ
Verification is for travel businesses only and is based on company profile plus booking history, or manual review. If you’re new, start with a request — we’ll guide the next step.
We provide B2B net rates. You control your selling price and margin to your clients. Terms and deadlines are always stated in the quotation.
Dong DMC issues a net invoice to your agency. Standard terms often include a deposit upon confirmation and balance before arrival, aligned with supplier policies. Exact terms are included in your quotation and pro forma invoice.
Yes, depending on product type and confirmation rules. Where available, the app shows options and conditions clearly.