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FRDong DMC Agent App
Dong DMC Partner App: Vietnam program workflow in your pocket.
The complete partner workflow for serious travel sellers — browse and book ready packages, submit group inquiries, receive proposal options, accept and convert to live projects. All in one app, in your pocket.
Built for travel agents, tour operators, and MICE planners who close real Vietnam programs — not chat threads, not scattered files, not generic booking tools.
Reserved for verified travel businesses. Submit your first inquiry to get verified — no application form, no waiting list.
Download once · ready to use
Your booking history syncs automatically into the app.
Every inquiry, every booking you've made with Dong DMC over email, WhatsApp, or Zalo is already synced inside the app. Just log in — no data entry, no "starting fresh," nothing to import.
Email · WhatsApp · Zalo
You keep talking to your specialist over the channel you already use. Every inquiry and booking is captured in our internal CRM by the Dong DMC team.
Auto-synced
The app pulls data directly from the Dong DMC bo CRM. Real-time, no lag, nothing manual.
Already in the app
Log in and immediately see your inquiry history, active bookings, current tier, and year-to-date stats.
The point: The app doesn't ask you to change how you work. Email and WhatsApp continue with your specialist as before. The app adds structure for the moments structure helps — submitting an inquiry, comparing priced options, accepting a proposal, tracking your tier.
All four · Live today
From browse to booked, in one app.
No more email-and-WhatsApp chaos for Vietnam programs. The complete partner workflow now lives inside the app — every stage tracked, every proposal versioned, every confirmation visible to your team.
Submit inquiry
Paste your client's brief — the system structures it. Your specialist drafts proposal options within the hour, every option reviewed before delivery.
Review & accept
Compare priced options inside the app. Tap accept on the variant that fits. Pay deposit. Done — no email back-and-forth required.
Browse & book
Day trips, transfers, multi-day packages — instantly bookable for last-minute add-ons. Tier-priced, paid online.
Live project
Confirmed inquiry becomes a project with a unique LC code. Specialist assigned. Email and WhatsApp continue with full context.
For group programs
Submit a group RFQ. Get priced options. In under an hour.
Most of what travel agents send us is group programs — incentives, MICE, series, leisure groups, custom itineraries. Paste your client's email and the system extracts dates, pax, routing, and special requirements. Your specialist reviews the AI draft, validates supplier availability, prices it, sends back two or three options. You see them in the app as tinted proposal cards. Tap accept on the variant that fits. Pay deposit. Move to live project.
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Status pipeline you can watch. Received → Normalized → Generated → Reviewed → Ready. You see exactly where your inquiry is and what comes next.
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Multiple priced options per inquiry. Not just one quote take-it-or-leave-it. Typically Option A (recommended), Option B (alternative angle), Option C (premium upgrade). One inquiry, three real choices for your client.
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Specialist review, every time. AI drafts the structure. Lucy or Anh check supplier availability, adjust pricing, approve before delivery. You never receive unreviewed output.
For ready packages
Day trips, transfers, multi-day packages — instantly bookable.
Sometimes you need a quick add-on for an existing client — an airport transfer, a Cu Chi day trip, a Halong cruise extension. Browse the catalog filtered by category or source market. See your tier rate on every package — base price struck through, savings calculated. Pick travel date and pax count. Pay online or by wire transfer. Voucher generated automatically — partner-branded, ready to forward to your client.
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Tier-priced from the first card. Silver, Gold, and Platinum partners see their rate visible on every package. Loyalty becomes tangible, not abstract.
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Variants without back-and-forth. 3★ vs 4★, private vs SIC, peak vs low season — all priced and selectable in one screen, with a Recommended badge on what fits best.
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Confirmation that respects your client. Voucher PDF is partner-branded — Dong DMC stays invisible. Your client receives a document in your name.
Accept & convert to project
From inquiry to live project, with one tap.
Tap Accept on the proposal option that fits — works for both group inquiries and ready packages. The inquiry converts to a project with a unique LC code. Your assigned specialist is locked in. Deposit collected via Onepay or wire transfer. Email and WhatsApp continue with full context — no chasing, no confusion about which version is current.
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REQ becomes LC. Inquiry reference (REQ #95) converts to a project code (LC26033) that your operations team uses internally. You see one consistent reference throughout the lifecycle.
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Email and WhatsApp still work. Free communication between your team and ours continues exactly as before — but now with project context attached. Nothing forced into a chat tool you didn't ask for.
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Booking confirmation respects your client. Voucher and itinerary PDFs are partner-branded. The deposit countdown is visible to you. No surprises, no hidden cost boundaries.
Loyalty that compounds
Your tier moves with every booking.
Partner. Silver. Gold. Platinum. Every booking moves you closer to the next tier. Every tier unlocks better rates, faster response times, and more visibility into your own business.
Your client history, your year stats, your top destinations all live in your account. The longer you work with us, the more switching to another DMC costs you. That's the design.
See your tier in the app →Your business · in your pocket
Track your year stats, tier progress, and top destinations.
The Me tab shows you what no other DMC gives you — your own data. Year-to-date inquiries, bookings closed, pax delivered, total revenue. Your top destinations ranked. Your tier progress visible in real time. Your sub-agent team. Your account history.
This is the data your operations partner should always have surfaced for you. Now it does.
Two ways to use it
Pick the lane that matches your scope.
Both are live, both fully functional. Day trips and small bookings go through Lane A. Group programs, MICE, and incentives go through Lane B with specialist review.
Lane A
Browse & book
For products with fixed inclusions, instant pricing, immediate confirmation.
- Day tours, transfers, multi-day packages, ready combos
- Lead times, blackout periods, booking rules checked automatically
- Tier-priced for Silver, Gold, Platinum partners
- Voucher generated automatically · partner-branded
Typical timing: Pricing visible immediately. Voucher within minutes after payment.
Lane B
Group inquiries
For custom programs, MICE, incentives, series — where specialist review matters.
- Paste client email — system structures the brief automatically
- AI drafts itinerary structure, maps suppliers, suggests pricing
- Specialist validates availability, adjusts pricing, approves
- Multiple priced options sent back · accept any · convert to project
Typical timing: ~54 minutes from inquiry submitted to first proposal options ready in your app.
Built for
Built for travel agents, tour operators, and MICE planners.
The app is reserved for verified travel businesses. Verification protects partner-only rates and prevents direct-to-consumer competition.
Tour operators & agencies
Send group RFQs, browse last-minute add-ons, manage everything in one place. Email and WhatsApp continue with your specialist — the app adds structure, not friction.
Incentive & MICE planners
Multiple priced options per inquiry, fixed dates, version-controlled changes. The brand-protected execution discipline serious incentive programs require.
Specialty & premium
Pilgrimage, golf, luxury FIT, education. Tier rates that compound across every booking. Ready package SKUs for the standard pieces, custom inquiry flow for the rest.
How proposals get built
AI proposes. Specialists decide. You receive a complete package.
Five stages from inquiry email to delivered proposal. Every stage is visible to you in the status pipeline.
Inquiry received
AI extracts dates, pax count, routing, special requirements, program type. Email or in-app — both work.
Itinerary drafted
Structured itinerary with supplier mapping, routing logic, and service sequencing built from operational rules.
Pricing & costing
Costing engine pulls validated supplier rates, applies margin logic, generates a reviewable Excel file.
Specialist review
Lucy or Anh validates supplier availability, adjusts pricing, approves before delivery. Always.
Proposal delivered
Full package in the app: itinerary, pricing options, costing file, version history. Ready for your client.
~54 minutes average from step 1 to step 5.
Email-and-WhatsApp baseline: 4–8 hours for the same scope.
Get started
Available now. For verified travel partners.
Submit your first inquiry to start. Verification happens during proposal preparation — no application form, no waiting list. Your first proposal is the test.
Send your first inquiry
Email, WhatsApp, or in-app. The system reads your brief and extracts working parameters automatically.
Get verified during prep
While we prepare your proposal, our team verifies your travel business — company profile, history, manual review.
Download & use the app
Once verified, download the app and access your full workflow — browse, inquire, accept, track tier progress.
Download Dong DMC Agent
Available on iOS, Android, Windows, and macOS. Free download — login requires verification.
FAQ
Operational answers about how it works.
What's live today, how the AI works, what stays on email, and how partners get verified.