ID
IT
DE
ZH
ES
FRDong DMC Agent App
From inquiry to AI-built proposal — with human control at every gate
The system drafts itineraries, pulls supplier rates, and generates costing files. Your Dong DMC specialist reviews everything before it reaches you.
Built for travel agents, tour operators, and MICE planners who need decision-ready proposals — not chat threads and scattered files.
Access is reserved for verified travel businesses through company profile review, booking history, or manual approval.
Why partners use it
When email and WhatsApp are no longer enough
The Agent App is not a marketplace and not a generic booking tool. It is a structured workspace where AI builds your proposal and human specialists validate it before delivery.
Multi-supplier programs
Hotels, transfers, guides, meals, and venues all affect one another. AI maps dependencies so nothing falls through scattered communication.
Approval-sensitive groups
For incentive, MICE, series groups, or partner-led programs, version control and AI-tracked changes keep everyone on the same page.
Peak season pressure
When availability moves fast, AI-speed proposal generation protects decision quality instead of forcing rushed manual work.
Brand-protected delivery
Dong DMC operates under your brand. AI-driven coordination discipline ensures quality before guests ever arrive.
How AI works inside your request
From inquiry to decision-ready proposal in minutes, not hours
This is why the response window is 12 minutes instead of 6 hours. The AI builds. The specialist validates. You receive a complete package.
Inquiry received and classified
AI reads your request and extracts dates, pax count, routing preferences, special requirements, and program type. No manual intake form needed — send it however you normally would.
AI drafts itinerary proposal
The system builds a structured itinerary with supplier mapping, routing logic, and service sequencing based on operational rules and destination knowledge.
AI-suggested pricing and costing
The costing engine pulls validated supplier rates, applies margin logic, and generates a review-ready Excel file with line-item transparency.
Human gate — specialist review
Your Dong DMC specialist reviews the AI output: validates supplier availability, adjusts pricing where needed, and approves the package before delivery.
AI proposes — humans decidePartner receives full proposal
Complete package delivered inside the app: itinerary, pricing breakdown, costing file, and version-controlled history. Ready to present to your client.
What does "AI-native" mean here?
The AI is not a chatbot bolted onto a booking form. It reads the inquiry, builds the itinerary, pulls supplier rates from our validated database, and generates a reviewable costing file. Your sales team's job shifts from building proposals to validating them.
What this reduces
Valuable because it prevents avoidable problems
Most B2B travel friction does not come from lack of options. It comes from slow proposals, unclear versions, hidden cost boundaries, and no single accountable workflow.
Prevents slow first response
AI generates the initial proposal structure in minutes. Partners no longer wait hours or days for a first option to review.
Prevents quotation confusion
Version history shows what changed, what stayed fixed, and which option should be presented to the client.
Prevents hidden cost surprises
AI-generated costing files show line-item pricing, supplier boundaries, and what affects cost before confirmation.
Prevents weak handover
The same environment supports request clarity, AI-tracked changes, status visibility, and escalation logic into operations.
Two working lanes
Choose the lane that matches your program
Both routes use AI to build faster proposals. The difference is how much human review and phased clarification your program needs.
Lane A
Book-ready products
For products with fixed inclusions where AI handles availability checks, lead-time validation, and pre-calculated pricing.
- Day tours, transfers, hotel and service combos, and ready package structures
- AI validates lead times, blackout periods, and booking rules automatically
- Pricing is pre-calculated from the supplier database with margin logic applied
Typical response: AI-generated confirmation with pricing within minutes for standard scope.
Lane B
Custom program requests
For groups, series, MICE, and complex programs where AI drafts the first proposal structure and human specialists validate before delivery.
- AI builds itinerary structure, maps suppliers, and generates costing Excel for review
- Specialist validates availability, adjusts pricing, and stages structured quotation options
- AI suggests alternatives when suppliers are unavailable or routes don't work
Important: Complex programs pass through human gates. AI proposes; specialists confirm before you see the output.
Access and eligibility
The Agent App is reserved for verified travel businesses. Verification protects partner-only resources, rate visibility, and brand-protected operations.
Who it is built for
For professional sellers and planners who need execution confidence
AI-speed proposals with human-validated quality — for teams who need to move fast without sacrificing accuracy.
Travel agents and tour operators
Receive AI-built itineraries with pricing to brief clients faster. Review costing transparently and move on Vietnam programs with confidence.
Incentive and MICE planners
AI handles the proposal complexity — venues, rooming, transport flow — while version control keeps all stakeholders aligned on the current option.
Special interest and premium specialists
For pilgrimage, golf, education, luxury FIT — programs where AI-suggested alternatives and detailed costing files matter as much as availability.
Inside the app
What partners can actually do
A working console where AI and human specialists collaborate on your behalf — not a brochure page hidden inside mobile screens.
01
Submit requests in any format
Send briefs however you normally would. AI extracts key parameters and converts your brief into a working spec automatically.
02
Review AI-built proposals
Receive complete itinerary, pricing options, and costing breakdown — AI-generated, specialist-reviewed, ready to present to your client.
03
Access costing transparency
Download the costing Excel with line-item supplier rates, margin structure, and pricing logic — not just a final number.
04
Get AI-suggested alternatives
When a supplier is unavailable or a route doesn't work, the system suggests viable alternatives with updated pricing automatically.
How it fits your current workflow
Why this is different
This is not another supplier page
An AI-native DMC that builds proposals in minutes — not a traditional operator who decorated their website with a chatbot.
AI-native, not AI-decorated
The proposal engine reads inquiries, builds itineraries, pulls supplier rates, and generates costing files. Not a chatbot — a production system.
B2B-only operating model
Dong DMC works under partner brands. No direct-to-consumer competition. The system is built around agency trust.
Human gates, not black boxes
Every AI-generated proposal is reviewed by a specialist before delivery. The system tracks confidence levels and flags items that need manual check.
Better for serious programs
The more complex and approval-sensitive your program becomes, the more valuable structured AI-with-human-gates becomes.
Preview
Inside the workspace
Each screen supports a decision moment — from AI-generated options to costing review to operational handover.
AI-generated itinerary proposal
Full day-by-day program with supplier mapping, routing logic, and service sequencing — built by AI, reviewed by your specialist.
AI-suggested pricing with costing file
Compare structured options with transparent line-item costing. Download the Excel file for internal review before presenting to your client.
Version control with AI alternatives
Track every revision with clear ownership. When a supplier drops out, AI suggests replacements with updated pricing automatically.
AI-powered request intake
Paste your email or brief. AI extracts dates, pax, routing, and special requirements — no structured intake form needed.
Transparent costing breakdown
AI pulls validated supplier rates into a structured costing file. Review every line item. Set your own margin. Control your selling price.
Support flow and escalation clarity
See who owns your request, what stage it's in, estimated response time, and escalation path when urgency increases.
Operational scope
What can be handled through Dong DMC
Both standard products and complex custom programs run through the same AI-powered pipeline with human validation gates.
Day tours and transfers
AI-validated lead times, rules, and pricing with fast confirmation logic.
2-TOGO packages
Pre-structured with AI-calculated pricing and clear inclusions for fast client briefing.
Private and custom programs
AI-drafted itineraries with specialist-validated costing for FIT, groups, MICE, and special-interest requests.
Feature layer
Key features, framed around operational use
Every feature serves the pipeline: faster proposals, better costing, clearer ownership.
AI proposal engine
Generates structured itineraries with supplier mapping and routing logic from your inquiry brief.
AI-suggested pricing
Pulls validated supplier rates and generates costing files with margin logic for transparent review.
Costing Excel export
Download line-item costing with supplier rates, service breakdown, and configurable margin structure.
Team access and shared visibility
Sales and ops work from one source with version-controlled proposals instead of fragmented files.
Partner net rates and conditions
Rates, validity, and booking conditions displayed within a partner-only environment.
Support routing and escalation
See escalation direction, ownership, and the information needed to move an issue forward quickly.
Get started
Access for verified travel partners
Start with a request. See the AI-built proposal quality. Then decide if the app workflow fits your operation.
Send your first inquiry
Email, WhatsApp, or in-app. AI reads your brief and extracts the working parameters automatically.
Receive AI-built proposal
Itinerary, pricing options, and costing file — generated by AI, reviewed by your Dong DMC specialist before delivery.
Use the app for ongoing control
Version tracking, costing transparency, status updates, and AI-suggested alternatives — all in one environment.
Download Dong DMC Agent
Install on your device after verification or while your first AI-built proposal is being prepared.
FAQ
Agent App and AI proposal questions
Operational answers about how the AI proposal system works and what partners can expect.