Vietnam ground operator for Central and Eastern European tour operators

Vietnam DMC for Polish, Czech, Hungarian, Romanian and Central European tour operators.

Dong DMC runs the Vietnam land arrangements behind tour operators and agencies from Poland, the Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Croatia, Slovenia, Austria and the Baltics: routing, hotels, guides, transport and on-the-ground delivery, costed at net rates and delivered under your brand.

B2B only. White-label delivery. Net rates with itemised inclusions. Eight Central European passports now enter Vietnam visa-free for 45 days, and LOT opens Warsaw–Hanoi nonstop in March 2027. Vietnam is five to six hours ahead of Central Europe, so a morning brief is answered the same working day.

Est. 2008
18 years in operation
4.9/5
Partner satisfaction
<60m
First-response on proposals
24/7
Regional ops hotline
Operating since
2008
Source markets
20+ worldwide
Partnership mode
100% White-label
Rates
B2B net, clear inclusions
What changed for Central Europe in 2025–2027

Visa-free entry for eight of your markets, and a nonstop from Warsaw.

From 15 August 2025 to 14 August 2028, citizens of Poland, the Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Croatia and Slovenia enter Vietnam without a visa for stays up to 45 days, under Resolution 229/NQ-CP. From 31 March 2027, LOT Polish Airlines flies Warsaw to Hanoi nonstop three times a week on a Boeing 787, a little over ten hours. Until then, one-stop connections through Istanbul, Doha, Dubai, Frankfurt and Munich remain the working routes.

Two barriers that kept Vietnam off Central European brochures, visa paperwork and long connections, are going away in the same window. Operators who have a Vietnam programme ready for the 2027 season will sell into it first.

How the desk works for your programme
  • 1

    You send the series or the brief

    Dates, group size, hotel level, guide language, meals, single supplements. A catalogue page from last season is enough to start.

  • 2

    We cost it at net, itemised

    Hotels, transport, guides, meals, entrances and domestic flights listed line by line, with rate validity and FOC stated on the quotation.

  • 3

    Your pilot leads, or our guide does

    Send your own tour leader and our guides and ops team work to them. Or our English-speaking or German-speaking guide leads the group under your brand.

  • 4

    Live delivery you can see from home

    24/7 ops hotline during the departure. Arrival, check-in and guide updates visible in the partner app from any European office.

Request series net rates
For operators building a first Vietnam programme: we can start from a proven 12 to 14 night shape and adjust it to your market's pacing, price point and guide language. One contract for the season, one rate sheet, one escalation contact.
Market by market

Vietnam entry, connections and handling for each Central and Eastern European market.

One row per country. Visa rules as published by the Vietnamese government for ordinary passports, valid at the date on this page. Connections are the routes we see used most; airlines and frequencies change, so we confirm at quotation.

Market Vietnam entry (ordinary passport) Typical connection How the trade says it Handling notes
PolandNonstop from March 2027 Visa-free 45 days (to 14 Aug 2028) LOT Warsaw–Hanoi nonstop from 31 Mar 2027, 3x weekly; until then Turkish via Istanbul, Qatar via Doha, Vietnam Airlines via Frankfurt or Munich touroperator, biuro podróży, kontrahent lokalny Largest CEE source market; 12 to 14 night series; English-speaking guides, Polish-speaking on request
Czech Republic Visa-free 45 days (to 14 Aug 2028) Turkish via Istanbul, Qatar via Doha, Emirates via Dubai, Vietnam Airlines via Frankfurt or Munich cestovní kancelář, incomingová agentura Active travel and north-to-south classics; German-speaking guides available
Slovakia Visa-free 45 days (to 14 Aug 2028) Via Vienna or Budapest to Istanbul, Doha, Dubai; Vietnam Airlines via Munich cestovná kancelária Often combined with Czech departures; joint series welcome
Hungary Visa-free 45 days (to 14 Aug 2028) Turkish via Istanbul, Qatar via Doha, Emirates via Dubai utazási iroda, utazásszervező Budapest departures; culture and food-led programmes; English-speaking guides
Romania Visa-free 45 days (to 14 Aug 2028) Turkish via Istanbul, Qatar via Doha agenție de turism, touroperator Bucharest departures; strong demand for beach finish in Phu Quoc or Nha Trang
Bulgaria Visa-free 45 days (to 14 Aug 2028) Turkish via Istanbul, Qatar via Doha туроператор, туристическа агенция Sofia departures; small groups and tailor-made
Croatia Visa-free 45 days (to 14 Aug 2028) Turkish via Istanbul, Qatar via Doha, via Frankfurt or Munich turistička agencija, organizator putovanja Zagreb departures; often joint with Slovenian groups
Slovenia Visa-free 45 days (to 14 Aug 2028) Via Vienna, Munich or Frankfurt; Turkish via Istanbul turistična agencija, organizator potovanj Small groups; German-speaking guides available
Austria E-visa required, applied online, 90-day validity Vietnam Airlines via Munich or Frankfurt; Turkish via Istanbul; Qatar via Doha Reiseveranstalter, Incoming-Agentur German-speaking guides; see also our German-language desk
Lithuania, Latvia, Estonia E-visa required, applied online, 90-day validity Via Warsaw, Helsinki, Istanbul or Doha; LOT Warsaw–Hanoi from 2027 kelionių organizatorius, tūrisma operators, reisikorraldaja Small groups; group e-visa guidance provided

Sources: visa exemption under Resolution 229/NQ-CP, 15 August 2025 to 14 August 2028, as published by the Vietnam National Authority of Tourism; LOT Polish Airlines schedule announcement for Warsaw–Hanoi from 31 March 2027. Page updated 11 September 2026. Full table for every source market: Vietnam entry and flight facts.

Who the Central & Eastern Europe desk serves

Four kinds of Central European partner, four kinds of handling.

Tour operators

Series and catalogue programmes

Fixed-date departures with your tour leader or our guide, 12 to 16 nights, seasonal contract, one rate sheet, FOC 15+1, rooming lists to your format.

Travel agencies

Tailor-made and small groups

Private guide and driver programmes for couples, families and friends' groups. Quoted from live partner-hotel rates with alternatives priced the same day.

Corporate & incentive

Incentives and conferences

Gala dinners, team programmes and multi-city movements. Venues in Da Nang, Ho Chi Minh City and Hanoi with capacity for several hundred delegates.

Special interest

Faith, cycling, golf and study

Catholic pilgrimage logistics, cycling and trekking groups, golf series and university study visits, each with the documentation the organiser needs.

Other Dong DMC desks: UK & Ireland · Nordics & Benelux · DACH (German) · Francophone · Italy · Spain & Latin America · US & Canada · Australia & NZ · India · Middle East & GCC

The real problem

Why Vietnam has been missing from Central European catalogues.

Not demand. Three practical blockers, two of which are now gone.

Visa paperwork

Until August 2025 every client needed a visa. For a 30-pax series that was 30 applications per departure. Eight markets are now visa-free for 45 days.

Long connections

Two stops and 20 hours made Vietnam lose to Thailand on the shelf. One-stop Gulf and Istanbul routes, Vietnam Airlines from Frankfurt and Munich, and LOT from Warsaw in 2027 change the arithmetic.

No ground partner built for your price point

Central European brochures sell at a different price point from Western Europe. A DMC quoting Western European rates does not fit the page. Net rates with itemised inclusions let you build the programme to your market.

Brand leakage risk

The operator contacts your client, or the on-the-ground experience feels disconnected from your catalogue. Dong DMC never contacts your client and never sells to consumers.

The window is 2026 to 2028: visa-free entry runs to August 2028, and the Warsaw nonstop starts in March 2027. Programmes ready for the 2027 catalogue sell into both.

How it works

From brief to catalogue-ready programme.

1

Share what you have

Season or dates, group size, hotel level, guide language, price point per person you need to hit, beach finish or not.

2

We shape the plan

Routing, domestic sectors, Halong timing and service assumptions reviewed. The result reads like a catalogue itinerary at your price point, not a supplier list.

3

Confirm and align

Hotels, transport, meals, guides and special requirements locked to what your product team approved. Net rates confirmed with validity, FOC and payment terms stated.

4

We deliver, you lead

Your tour leader or our guide leads under your brand. Our ops team runs behind with a 24/7 hotline for the duration.

Programme designs

Three programme shapes for Central European catalogues.

Starting points, costed at net for your dates, hotel level and guide language.

Design 01

Vietnam classic, 12 nights, north to south

SeriesHanoi 3Halong 1Hoi An 4Saigon 3Mekong day

The shape that fits a first Vietnam page in a catalogue: one country, three regions, one domestic flight, no repacking for four nights in Hoi An.

  • Halong Bay overnight cruise timed to tide and weather windows
  • Hanoi–Da Nang by domestic flight, Hoi An as the central base
  • Saigon with Cu Chi and a private-boat Mekong day
  • Priced to a catalogue point, with a 4-star and a 5-star hotel set
Design 02

Explore and beach, 14 nights

Series or tailor-madeHanoi 3Halong 1Hoi An 3Saigon 2Phu Quoc or Nha Trang 5

Nine nights of exploration, then five on the beach before the long flight home. The finish Romanian, Polish and Hungarian groups ask for most.

  • Domestic sectors booked as part of the land arrangement
  • Resort nights contracted at net with half-board options priced
  • Beach hotel choice by price point: Nha Trang or Phu Quoc
  • Guide-led group format or private guide and driver
Design 03

Vietnam and Cambodia, 15 nights, one contract

Cross-borderVietnam 12Siem Reap 3Single DMC

The classic with Angkor added. One quotation, one invoice, one escalation contact across both countries. Cambodia visa on arrival or e-visa handled by the same team.

  • Saigon–Siem Reap by air, or Mekong crossing to Phnom Penh
  • Cambodia visa handling and guide handover managed by the same team
  • Angkor passes and temple sequencing planned to avoid the crowds
  • White-label delivery on both sides of the border
Partner app · live today

Your group is on the ground. Watch it run from your office.

The Dong DMC partner app is your live window into delivery: arrival and check-in, where the group is now, and guide updates pushed straight to you, so your operations desk in Warsaw, Prague or Budapest has an answer before the client's family calls. Quoting and booking live in the same app.

Book ready-made packages and transfers

Day trips, transfers and set programmes at your tier price. Browse, pay online, done.

Submit an RFQ, priced options in ~54 minutes

Paste your client's email or catalogue brief; the system extracts it. Specialist-reviewed Recommended, Alternative and Premium options return in-app.

Accept and convert to a live project

Tap accept, pay the deposit, and the proposal becomes a project with an assigned specialist and a unique LC code.

Track your tier · Silver, Gold, Platinum

Loyalty pricing shows on every package. Repeat partners save 3% to 10% with priority response.

Dong DMC Partner App inquiry detail screen showing three priced proposal options
Dong DMC Partner App booking confirmation screen with partner-branded voucher
Dong DMC Partner App catalog screen with tier-priced ready packages
Dong DMC Partner App account dashboard with tier progress
Download the partner app

Dong DMC Agent — for verified travel partners

Available on iOS, Android, Windows and macOS. Free to download. Login requires verification.

Get Dong DMC Agent on Google Play Get Dong DMC Agent on App Store
QR code to download the Dong DMC Agent App
Get started

Send your brief. We will shape the programme.

Share your season, a catalogue page or a client brief and receive a proposal shaped for your product team: routing, service assumptions, and a net quotation with validity and FOC stated.

For tour operators, travel agencies, group organisers and incentive houses in Central and Eastern Europe requesting Vietnam or Indochina programme support.

Not ready to submit?

Build planning confidence first

These pages explain how Vietnam programmes work operationally, what they cost at net, and how to evaluate a ground operator before you put a page in the catalogue.

Helpful before confirmation

What Central European partners usually need
  • Which of your markets are visa-free and until when
  • Which connection makes a 12-night programme sellable at your price point
  • How net pricing, validity and FOC work for series
  • Which guide languages can be arranged, and at what notice
Common questions

What Central and Eastern European partners ask before confirming.

Does Dong DMC work with tour operators from Poland, the Czech Republic, Hungary and Romania?

Yes. The Central and Eastern Europe desk works with tour operators, travel agencies, group organisers and incentive houses across Poland, the Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Croatia, Slovenia, Austria and the Baltic states. We work with your team, never with your clients.

Which Central European citizens can enter Vietnam without a visa?

From 15 August 2025 to 14 August 2028, citizens of Poland, the Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Croatia and Slovenia enter visa-free for stays up to 45 days under Resolution 229/NQ-CP. Austrian, Lithuanian, Latvian and Estonian citizens apply for an e-visa online with 90-day validity.

Is there a nonstop flight from Central Europe to Vietnam?

From 31 March 2027, LOT Polish Airlines flies Warsaw to Hanoi nonstop three times a week on a Boeing 787, about ten and a half hours. Until then the working routes are one stop via Istanbul, Doha, Dubai, Frankfurt or Munich. Vietnam Airlines flies nonstop from Frankfurt and Munich.

Can you provide guides in our language?

English-speaking guides are standard and German-speaking guides are available for Austrian, Czech, Slovenian and mixed groups. Polish, Czech, Hungarian and Romanian-speaking guides are arranged on request and depend on notice and season; tell us at the brief stage. Many operators send their own tour leader and use our English-speaking guide alongside.

Can you price to our market's catalogue point?

Yes. Net rates with itemised inclusions let you build the programme to a price point: 4-star or 5-star hotel set, meal plan, private or coach transport, domestic flight or overnight train. We quote two hotel sets when the brief allows, so your product team can choose.

How do you handle the time difference?

Vietnam is six hours ahead of Central Europe in winter and five in summer. A brief sent before 12:00 your time lands inside our working day, and priority requests receive a first response within 60 minutes during business hours.

Do you work on net or commission rates?

B2B net rates only. You control your selling price and margin. Dong DMC issues a net invoice with itemised inclusions, deposit on confirmation and balance before arrival. No commission-based pricing.

Will your team ever contact my client directly?

No. White-label is how we operate. Your agency stays client-facing. Dong DMC handles the logistics without client-facing visibility, and your brand appears on vouchers, welcome boards and guide introductions.

Can you run Vietnam and Cambodia under one contract?

Yes. Siem Reap and Angkor extensions are handled by the same team: visa handling, the air or Mekong crossing, guide handover and a single escalation contact across both countries.

Vietnam is now visa-free for your clients. Let us make it catalogue-ready.

Send your season or a client brief and we will return a workable, brand-safe, net-costed programme built to your market's price point, ready for the 2027 catalogue.

Serving Central & Eastern Europe

Vietnam DMC for Central and Eastern European partners

Poland · Czech Republic · Slovakia · Hungary · Romania · Bulgaria · Croatia · Slovenia · Austria · Baltics

Series, tailor-made and Vietnam–Cambodia programmes for the 2027–2028 catalogues.

  • On the ground since 2008
  • 20+ source markets served
  • 4.9/5 partner satisfaction
  • ASEAN Top Tour Operator 2024
  • Licensed: Tour Operator 79-168/TCDL-GPLHQT
DONG DMC

Vietnam-based B2B Tour Operator & DMC

HCMC · Hanoi · Da Nang · Siem Reap

© 2026 Dong Thi Co., Ltd

Dong DMC operates white-label as the inbound ground partner for the travel trade. All programmes are contracted and invoiced under Dong Thi Co., Ltd.

Have a Vietnam inquiry? Send the brief, or message the desk on WhatsApp.

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