Execution Showroom

Dong DMC: MICE and Luxury Travel Execution for B2B Partners

Institutional-grade execution for high-stakes MICE and luxury travel across Vietnam and Cambodia.

  • Vietnam and Cambodia operated directly
  • 50–70 group programs a month
  • 24/7 ops hotline during live delivery

The Operating Infrastructure

One quote, one contract, one point of escalation. Dong DMC operates Vietnam and Cambodia directly and delivers the Philippines and Thailand through vetted local partners, with no hand-offs at borders.

Your Brand

WHITE-LABEL DELIVERY

Guides, signage and travel documents carry your agency's name and logo. Dong DMC works as your operating team in Vietnam.

Net Rates

NET-RATE PRICING

We quote net rates only. You control your own selling price and margin.

24/7

OPS HOTLINE

A regional ops hotline is available 24/7 while your group is on the ground.

16-seat fleet

OWN VEHICLES

Our own 16-seat vans in Da Nang – Hoi An, run by our operations team. Other cities: sized to passengers and luggage, confirmed in the quote.

Dong DMC operating area: Vietnam, Cambodia and partner-delivered destinations

One Standard.
Regional Scale.

Vietnam and Cambodia are run by our own operations team under one standard, the Vietnam Region Framework. The Philippines and Thailand are delivered through vetted local partners inside the same framework, so you keep one quote, one contract and one point of escalation.

From brief to review

How a Program Runs With Us

The steps every file follows, and the response times we hold ourselves to.

Step 01

Send the brief

Use the program brief form, email or WhatsApp. Every inquiry is acknowledged immediately, around the clock.

Step 02

A named specialist replies

A named specialist responds within 60 minutes during business hours (Monday to Friday, 09:00–18:00 GMT+7), with priority for MICE and incentive requests.

Step 03

Priced options

Qualifying Partner App requests receive priced options in under one hour on average within business hours. MICE and incentive programs are quoted to a deadline stated at acknowledgement.

Step 04

Feasibility before price

Routing, timing and hotel logic are checked before final pricing. Assumptions, inclusions and constraints are written down so both sides work from the same file.

Step 05

Confirmation

You receive a net invoice in USD or VND. Deposit and balance dates are stated in the quotation and pro forma invoice.

Step 06

Delivery and review

The operations team runs the program on the ground, with the 24/7 ops hotline open. When conditions change we tell you early and offer practical options. A post-program review closes the file.

Real programs · Real delivery

Execution Showroom

Field photos from programs Dong DMC has run for partner agencies. The brand in front of the travellers was the partner's; the coaches, guides, hotels and timing behind it were ours.

  • One project record from confirmation to final report
  • Field teams report live status to the partner during delivery
  • Hotels, transport, meals and guides run to one plan
Read the execution cases
Airport welcome in Hanoi for a pharmaceutical incentive group from the Philippines
Airport welcome, HanoiPharmaceutical incentive group from the Philippines
Dong DMC's own 16-seat vans for group transfers in Da Nang – Hoi An
Own 16-seat vans, Da Nang – Hoi AnRun and scheduled by Dong DMC
Media crew filming a group program with a drone at Ba Na Hills, Da Nang
Photo and drone coverage, Ba Na HillsMedia crew documenting a group program on the ground
Three coaches staged in Hanoi for an Indonesian incentive group arrival
Coach staging for a group arrival, HanoiIncentive group from Indonesia
850-guest Indonesian group program in Ho Chi Minh City
850-guest group program, Ho Chi Minh CityIndonesia · Read the case
Catholic pilgrimage group from Indonesia at a church in Vietnam
Catholic pilgrimage groupPilgrims from Indonesia · Pilgrimage programs
Hospital team-building group at the Dragon Bridge in Da Nang
Team building, Da NangHospital group · June 2026 · Da Nang incentives
Guests from the Philippines in ao dai on a Halong Bay cruise sundeck
Halong Bay cruiseGuests from the Philippines · Halong Bay incentives
Incentive group at a premium cooking class in Hanoi
Premium cooking class, HanoiIncentive group · Culinary programs
Veterans group from the United States at Independence Palace, Ho Chi Minh City
Veterans' return program, Ho Chi Minh CityGroup from the United States
Private Vietnam and Cambodia program, blessing ceremony at a Buddhist temple
Vietnam–Cambodia private programTwo guests from North America

Partner protection

How We Protect Your Business

  • We do not market to your end clients.
  • A client stays attached to the agency that brought them to us.
  • If one of your clients contacts us directly, we refer them back to your agency.

Service scope and boundaries →

When conditions change

One Point of Escalation

Issues on the ground go to one point of contact on our side. We communicate early, offer practical options, and record what changed and why.

Risk and contingency →   Quality commitment →

The Operations Team

The people who run your file on the ground. For management and accountability, see About Dong DMC.

Fleet Ops
Thien Nguyen
Head of Regional Logistics

Thien Nguyen

GROUP SERIES FLEET COORDINATION

Coordinates transport and multi-coach movements for large groups and series departures.

MICE
Misa Vo
Lead MICE Architect

Misa Vo

COMPLIANCE SITE INSPECTION

Keeps white-label branding consistent and runs site inspections and compliance checks for international incentives.

Operations HQ
Nadia Duong
Director of Operations

Nadia Duong

LOGISTICS CRISIS MANAGEMENT

Leads MICE and group operations across Vietnam and Cambodia.

Since 2008 · 50–70 group programs a month · 800+ travel partners · Rated 4.9/5 by partners · World Travel Awards 2026 Nominee

Our 2026 Live Portfolio: B2B Execution in Progress

Operational snapshots of programs currently managed for agency partners.

Industry Vertical Market Program Scope Status
Big Four Accounting Firm (PH Office) Philippines MICE, VIP fast-track, multi-city gala dinner. ACTIVE 2026
Leading PH Broadcast Network & KOLs Philippines Content-driven logistics, media production support, VIP escort. ONGOING
Leading PH Pharmaceutical Distributor Philippines Pharma-compliant incentive, specialized F&B, high-end MICE. CONFIRMED
National Series Program (Weekly) Philippines Weekly departures to Da Nang, Sapa and Hanoi. Allotment managed. LIVE SERIES
Publicly Listed Travel Group (IDX) Indonesia Large-scale series and retail network fulfillment. Long-term partner. STRATEGIC PARTNER

Confidentiality Note: Full operational run-sheets and case studies for these verticals are available to verified partners via the Agent App.

Ready to Send a Brief?

Send a program brief, or talk to an operations lead about routing, venues or a site inspection.