Inside a quotation
What You See in Every Quote
Every Dong DMC quotation lists, line by line, what is included and what is not, so you can build your own package price without guessing.
Included, as quoted
- Hotel nights and room types, by city
- Airport transfers and coaches sized to the group and its luggage
- Licensed guides by city and language
- Meals listed in the itinerary
- Entrance fees and activities named in the program
- Operations support, with a 24/7 regional hotline during the trip
Not included unless stated
- International and domestic flights
- Visa fees
- Personal expenses and drinks outside set meals
- Optional activities not in the program
Tips for guides and drivers are shown as a separate recommended line, not hidden in the price. Validity, deposit and balance dates are stated on the quotation and pro forma invoice.
Comparing DMC quotes
Why a Much Cheaper Quote Usually Costs More
When one quote is far below the others, the gap is rarely efficiency. It is usually recovered somewhere else, and your clients are the ones who notice.
| Where the gap is recovered | What the cheaper quote does | What Dong DMC does |
|---|---|---|
| Shopping stops | Adds commission-paying shops to the itinerary and pushes guests to buy, to make back the low rate. | No shopping stops are added to subsidise the price. Guest time goes to the program you sold. |
| Hotels | Quotes one named property, then says it is “fully booked” when it is not, and moves the group to a cheaper “similar” hotel. | Books the hotel named on the quotation. If it is genuinely full, you are told before confirmation and approve any alternative. |
| Timing | Plans on map distance, with no buffer between activities. | Plans on real corridor timing, with buffers before meals, events and hotel check-in. |
| Transport | Uses the smallest vehicle that fits on paper. | Sizes coaches to the group, its luggage and city access rules. |
| Early arrivals | Leaves guests waiting in the lobby until 14:00 check-in. | Plans pre-booked rooms or a holding program for early arrivals. |
| Contingency | No standby vehicle or guide backup. | Standby vehicles and guide backup on days that need them. |
| Extras | Low headline price, items added after confirmation. | Inclusions and exclusions fixed on the quotation from the start. |
Lower pricing does not remove services first. It removes protection. Common failure patterns are explained in Vietnam Travel Failures.
Budget logic
What Drives the Price of a Vietnam Program
Vietnam DMC pricing is not a cost list. It is the structure that decides whether a program can run under real conditions: clustered flight arrivals at SGN, HAN and DAD, fixed hotel check-in times, and variable urban traffic.
Group size
20 pax behaves differently from 50 pax, and completely differently from 200 pax. Coaches, check-in flow, guides and meals all change with scale.
Arrival pattern
Simultaneous arrivals increase pressure on transfers and may need staggered handling or extra staff.
City routing
Hanoi, Da Nang and Ho Chi Minh City have different movement constraints and travel times.
Hotel structure
Rooming logic, check-in timing and capacity shape the operating flow and the cost of early arrivals.
Peak periods tighten hotel inventory and coach availability, which affects both rate and options.
Higher pricing often reflects control layers you do not see on the itinerary, not visible upgrades.
Budget ranges. Incentive and MICE programs typically run USD 120 to USD 500+ per person per day on a land-only basis, depending on hotel class, season and event scale. See Vietnam incentive travel cost.
For leisure, luxury and series groups, the budget estimator gives a range based on your dates, group size and hotel level.
Open the Group Budget EstimatorPartner protection
How We Protect Your Margin
- We quote net rates only. Your selling price and margin are yours to set.
- If one of your clients contacts us directly, we refer them back to your agency.
- Better net rates for larger groups, typically from 15 paying guests and again at 30+ and 40+.
- We do not market to your end clients, and a client stays attached to the agency that brought them.
Payment
Payment Terms
We issue net invoices in USD or VND. Most programs require a 30–50% deposit on confirmation and the balance 14–21 days before arrival, subject to hotel, cruise and supplier terms. Exact terms are always stated on the quotation and pro forma invoice.
Response time
How Fast You Get a Price
Every inquiry is acknowledged immediately, around the clock. A named specialist responds within 60 minutes during business hours (Monday to Friday, 09:00–18:00 GMT+7), with priority for MICE and incentive requests. For qualifying Partner App requests, priced options average under one hour within business hours; MICE and incentive programs are quoted to a deadline stated at acknowledgement.
Before you sign
Four Questions to Ask Any Quote
- Arrivals: how is airport handling planned for your flight pattern?
- Hotels: what happens to guests who arrive before check-in?
- Transport: which vehicles, for how many guests and how much luggage?
- Buffer: what is the backup if a coach, guide or venue fails?
A quote that cannot answer these is usually cheaper because it has not planned them.
FAQ
Questions About Vietnam DMC Pricing
Get a Priced Option for Your Group
Send the route, dates, group size and hotel level. Qualifying requests receive priced options in under one hour on average, during business hours.
Related References
- Vietnam DMC
- Vietnam DMC Operations
- Vietnam DMC Quotation
- Vietnam Group Travel Cost
- Service Scope & Boundaries
Dong Hoang Thinh – Operational Review