Vietnam Airlines Update Carry On Baggage 10kg - Travel Professionals Should Tell Their Clients

Vietnam Airlines Update Carry On Baggage 10kg - Travel Professionals Should Tell Their Clients

Oct 30, 2025 12:56:09 PM Hoang Thinh Dong

Expert Take – What Travel Professionals Should Tell Their Clients

Vietnam Airlines’ stricter carry-on enforcement isn’t just about fees — it’s about time, convenience, and avoiding embarrassment at the gate. As a Vietnam DMC, we’ve seen the enforcement trend tighten across the region. Prepare clients now to prevent disruptions later.


For Business Travelers: Travel Light, Guard Your Time

Business travelers usually fly light to skip baggage belts and move straight to meetings. With carry-on enforcement, the risk isn’t the fee — it’s lost time and gate embarrassment if your bag is overweight.

Practical Guidance

  • Pack to a plan: Laptop + compact carry-on ≤ 10kg (Economy).
  • Weigh at home: Use a handheld scale. 10.9kg can still be denied.
  • Move dense items: Chargers, power banks, toiletries add hidden weight.
  • Have a fallback: A slim foldable tote to shift non-essentials if forced to check a bag.

Copy-and-Send Advisory (for agencies to share):

“Pack like your time matters: laptop + compact carry-on only. Keep total ≤ 10kg (Economy) or the airline can refuse it at the gate and make you check it. It’s not about the fee — it’s the waiting time and lost momentum.”

For Leisure Travelers: Pack Smart or Pay (or Toss) at the Counter

Holiday packs creep up fast: souvenirs, cosmetics, kids’ items, jackets, snacks, laptops. Check-in teams now actively weigh carry-ons. If you’re overweight, your choices are simple: pay extra for checked baggage or remove items until it’s ≤ 10kg.

Pre-Trip Checklist

  • Liquids & cosmetics: Put heavy toiletries in checked baggage (or buy at destination).
  • Weigh the full carry-on: Don’t guess — measure before you leave home.
  • Plan for gifts: If you’ll shop, consider pre-purchasing a checked bag.
  • Family/groups: Consolidate dense items and distribute weight smartly.

Copy-and-Send Advisory (for agencies to share):

“Carry-on limit is 10kg for Economy and is strictly checked. If you exceed it, you’ll either pay to check a bag or remove items at the counter. Weigh your bag at home and keep toiletries/gifts out of your carry-on.”

Why This Matters for Travel Professionals

Pre-empt issues: Add carry-on notes into pre-departure packs and vouchers.

Automate reminders: Send a WhatsApp/SMS advisory 1–2 days pre-flight.

Group discipline: Provide a shared checklist to the tour leader.

Record learnings: Track baggage issues in CRM to refine future guidance.

Need Ready-to-Send Templates?

At Dong DMC, we monitor airline and airport policy changes so partners never get surprised at the last minute. Ask us for packing checklists (business & leisure), WhatsApp scripts, and email advisories tailored to your market.

Get Templates & Partner Support

Note: Airline rules can change. Always verify current allowances with the operating carrier before travel.

FAQs for Travel Professionals & Clients

Economy passengers should plan for a maximum 10kg carry-on, within standard cabin size. Enforcement is stricter now and bags over the limit can be refused at the gate and sent back for check-in.

The real cost isn’t just fees—it’s lost time. If your bag is overweight, staff may require you to check it, causing delays, missed priority boarding, and waiting at baggage claim—exactly what business travelers try to avoid.

You’ll typically be asked to pay to check the bag or remove items until it meets the 10kg limit. Gate agents can refuse it onboard and send you back to check-in.

  • Weigh your carry-on at home and keep it ≤ 10kg.
  • Put heavy liquids/cosmetics in a checked bag or buy at destination.
  • If you plan to shop, consider pre-purchasing one checked bag.
  • Families/groups: distribute dense items to balance weight.

Add a clear line in pre-departure packs, schedule a WhatsApp reminder 1–2 days pre-flight, and include a carry-on checklist for groups. Proactive warnings prevent on-airport surprises.

Airline rules can evolve. Always verify the latest allowance with the operating carrier listed on your ticket before travel.

Meet Our Founder: A Visionary with 20+ Years in Travel Innovation

Dong Hoang Thinh - Founder of Dong DMC

At the heart of Dong DMC is Mr. Dong Hoang Thinh, a seasoned entrepreneur with 20+ years of experience crafting standout journeys across Vietnam and Southeast Asia. As founder, his mission is to empower global travel professionals with dependable, high-quality, and locally rooted DMC services. From humble beginnings to becoming one of Vietnam’s most trusted inbound partners, Mr. Thinh leads with passion, precision, and insight into what international agencies truly need. His vision shapes every tour we run— and every story we share.

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