How to Request a Quotation from Dong DMC

1) What to Send

Four lines are usually enough to receive priced options. Anything missing is asked for once, and the rest of the request is logged in the meantime rather than held back.

A month is enough to start. Waiting until dates are fixed usually costs more time than it saves, because routing and seasonality can be assessed from the month alone.

2) Two Details That Change the Price

Children's ages. They decide extra bed against family room, free-of-charge cut-offs, and entrance tickets. Without them a family quotation has to be estimated, and an estimate that turns out wrong means quoting twice.

Dietary standard. No pork and no lard is the default across Indonesian programmes, confirmed with each venue before arrival. Certified halal is standard for Gulf, Middle East and Pakistan markets, and available on request for fully Muslim groups elsewhere. Vegetarian and Jain catering is standard for India. Stating this in the brief avoids a revision later.

3) What Comes Back

Two responses. The first confirms what was captured, gives a reference number, and names the specialist handling it. The second carries the priced options.

Each option is broken down line by line — unit price and quantity for every element — so you can see where to swap, extend, or remove before building your own selling price. Rates are net. Nothing in the documents you receive tells your client what you paid.

Every option carries a portal link with the full inclusions, itinerary and conditions, downloadable as a PDF for your own client presentation.

4) What Is Priced in Minutes, and What a Specialist Builds

These are two different paths, and it is worth knowing which one a brief is on before it is sent.

A three-hundred-passenger incentive programme is not a form to fill in, and it is better to say so than to imply otherwise. What the fast path gives that kind of brief is a logged request, a named owner, and a deadline that can be held to — within minutes, at any hour.

5) Timing

A brief sent at 22:00 on a Saturday is acknowledged and logged at 22:00 on a Saturday. A person picks it up when the desk opens. Stating that plainly is better than publishing a number the desk is not staffed to keep.

6) Trade Only

Dong DMC sells to travel agencies, tour operators, incentive houses, MICE planners, and companies buying travel for their own staff. There is no direct-to-consumer channel, and rates are net in every case.

A first request usually includes the agency name, country and website or business page. This is not a barrier — it establishes which market desk handles the account and which language and dietary standard apply by default.

7) After the Quotation

A quotation can be revised in the same thread under the same reference. Swap a day tour, add a night, change hotel tier, move from shared to private transport — the request comes back adjusted rather than restarted.

Once an option is accepted it converts into a live project with a confirmed operating team. How responsibility and escalation are structured from that point is described in How Dong DMC Works With Partners.